At Arrow Marketing, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us through our website, social media, forms, or services.

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1. Information We Collect

We may collect:

• Your name, email, phone number, and business details

• Project information you share with us

• Website and device data (like IP address or pages viewed)

• Communication history

 

2. How We Use Your Information

We use your information to:

• Respond to enquiries and deliver services

• Communicate about projects and updates

• Improve our website and client experience

• Send relevant marketing content (only when appropriate)

 

3. Sharing Your Information

We do not sell or rent your information. We only share data with trusted service providers or when legally required.

 

4. Data Protection

Your information is stored securely and only accessed by authorized team members. We take reasonable steps to protect your data.

 

5. Your Rights

You may request to:

• Access your information

• Update or correct your details

• Delete your information

• Opt out of marketing communication

 

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable them in your browser settings.

 

7. Data Retention

We keep your information only as long as necessary for business or legal purposes.

 

8. Third‑Party Links

We are not responsible for the privacy practices of external websites we may link to.

 

9. Children’s Privacy

We do not knowingly collect information from children under 16.

 

10. Updates

We may update this policy occasionally. The latest version will always be available upon request.

 

11. Contact Us

For questions or requests, contact:

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Arrow Marketing

Email: admin@arrowmarketing.co.za

Phone: 064 619 3663